A self-hosted or PaceSetter-hosted scheduling and care coordination platform built from the ground up for Mobile Integrated Health programs.
More capable than the systems built by people who've never worked a scene.
EMStool exists because the software EMS providers actually needed didn't exist yet — so we built it, priced it like patient care matters more than the invoice.
A pacesetter is the runner who sets and holds the pace for everyone behind them — the one who keeps the group honest mile after mile instead of letting it fall apart into a scramble. In MIH and community paramedicine, that's exactly what's missing without the right tooling: every day starts from zero, schedules get rebuilt by hand, routes get driven blind, and reports get written from memory at 6pm.
PaceSetter gives field teams that pace back. Calendar, route, visit, report — one continuous loop, each piece feeding the next, so the day has a lead runner instead of a scramble.
It's not just software that holds patient data — it's the pace a program runs on.
One system for scheduling, tracking, reporting, and compliance — designed by medics, not committees.
Full patient profiles with clinical fields, status tracking, zone assignment, import from referral sources, and duplicate detection. Every touchpoint logged.
FullCalendar-powered weekly view with drag-and-drop reschedule, appointment types, arrival windows, and close-out workflows with status tracking.
4 routing strategies including OSRM-powered optimization. Start from home or GPS. Field staff spend less time driving, more time with patients.
Unit Hours Utilization calculated per staff member and team. Color-coded zones (purple/green/yellow/red) with per-employee targets and org-scoped subtree views.
Daily shift reports with mileage, visit breakdown, per-company contacts, and 4 narrative fields. PDF generation and email delivery. Lock/unlock audit trail.
Every action logged: who, what, when, and from where. Patient history timeline. Defensible in compliance audits. MFA support with TOTP authenticators.
Multi-level hierarchy: Field Staff → Lead → Supervisor → Manager → VP. Reports and UHU views auto-scope to each manager's subtree. 9 distinct role levels.
Import patient referral lists via Excel/CSV. Column mapping, duplicate detection (skip / update / flag), company access gates, and Import Log audit entries.
Scrolling announcement bar on the calendar view. Supports styled alerts (info / warning / urgent), custom colors, fonts, expiration dates, and clickable links.
NEMSIS v3.5-aligned tabbed charting — Dispatch, Patient, SAMPLE History, Physical Exam, Vitals & Procedures, Narrative, Signatures. Smart medication and condition pickers, driver's license barcode scanner, disposition-driven consent workflows, insurance card photos, encrypted images, supervisor co-sign, and QA review — all in one tamper-evident record.
Before booking a new patient, Smart Schedule evaluates every open gap across every staff member's day and ranks them by added drive time — how many extra minutes that slot costs versus skipping straight between existing stops. The ⭐ best slot floats to the top. One click pre-fills the booking form.
Per-unit supply tracking with configurable item catalog, count-sheet workflows, and automatic deduction when charts are locked. Transaction history ties every deduction to a chart. Narcotics tracked separately with controlled-substance logs.
One price per user, per month. No implementation project, no per-integration fees, no per-claim billing charges. Contact us for a quote sized to your program.
All licenses include software updates, deployment documentation, and migration support. Pricing reflects deployment complexity — email us for an exact quote.
Rural and frontier EMS agencies run on the thinnest margins in the industry — and they're exactly who this software should be reaching. Rural agencies get a significant discount off standard per-user pricing, no grant paperwork or long application required. Tell us about your service area and call volume, and we'll get you a rural-adjusted quote.
Request Rural PricingLive demo available. We'll walk through the full platform with your team — scheduling, routing, reports, and compliance in 30 minutes.
Request a Demo